- Q: How can I order on your site? How does your shop system work?
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To buy
Beside every article in our shop you see the cart symbol. With this you can put every article directly in your cart. Of course you can delete them at any time as well.
Cart
If you have put an article into the cart, your cart is displayed. Then you can:
Go on shopping: klick on the button "go on shopping" below the cart, to get to the last site that was displayed. Or choose a category in the menu at the left to choose other articles.
Change the order amount: If you want to buy more than one piece of the article you can change the amount at "number of pieces". Afterwards click "update" to get the new price displayed.
Delete articles from cart: please activate the box left beside the article which should be deleted and then click "update".
Send order: if you want to order the chosen articles, please click "go to cash desk" and follow the step-to-step instructions of the online-order. if you have sent your order, you get an automatic confirmation mail.
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- Q: Which mode of payment do you accept?
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we accept bank transfer, Paypal (payment by credit cards are also possible), Moneybookers and cash payment by registered post (registered letter with reply to show receipt).
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- Q: I have got a Visa or Mastercard. Can I pay with credit card?
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Yes, you can pay with credit card. Choose Paypal or Moneybookers during the payment process.
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- Q: Which safety can you offer me that I really get the articles after payment?
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Please look at all information in the box "safe shopping".
We offer a lot of safety and repute for shopping. Following points should help you with the topic "safe shopping".
Our service company is listed at "Deutsche-Shops" and was certified.
Additionally we are contained with 3 stars which show, that there are no complaints about our shop.
Also look at our old Ebay value profile wowgold_de where more than 400 customers contained us with 100% positive values.
We got more than 125 vertificated payments about Paypal and for this reason we can contain a high level of safety.
All these facts show that our service company is dependable, fast and competent.
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- Q: I have alreadly payed, why haven't I received my gold?
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Please note our delivery times on your server.
Furthermore inland transfers usually take 1-3 workdays and transfers from other countries usually take 3-5 workdays till we receive the money.
If the given delivery times are exceeded, please contact us.
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- Q: I do not reach somebody in the live support chat. What can I do?
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Please contact by email: info@wowgold.de
We answer your inquiry within 12-36 hours.
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- Q: Can I get a reduction for big or numerous order?
- Yes, regular customers can get 5%-15% more gold. This bonus is apportioned automatically or after an agreement with us.
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- Q: To which WoW server do you deliver?
- We deliver to nearly all world of warcraft server which are older than 2-3 weeks. If you do not find your server, please contact us for an individual offer.
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- Q: Where does the gold come from? Was it produced by Bugs or Exploits?
- No, our workers have made the gold by themselves and neither Exploits nor Bugs or other cheats were used. We pass world of wrcraft gold on to our customers. We only get a commission.
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- Q: How can you level a World of Warcraft character so fast?
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Our workers are very professional and know how to treat your character.
2 workers level your account 24 hours a day, so that we can keep our appointment.
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- Q: Can I play with my account while you are carrying out a level service?
- No, please avoid this. Our workers
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- Q: Can you call me?
- Only if there are problems with payment or if we have to verify you for Paypal payments.
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- Q: Can you change my gold from one server to another?
- No, we do not support this service.
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- Q: Why do you change your prices so often?
- They depend on the worldwide supply and demand.
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Name: Luis Miguel Gonzalez Garcia